Improving the Accessibility and Responsiveness of Domestic Abuse Services

Nicky Stanley; Christine Barter; Kelly Bracewell; Khatidja Chantler; Nicola Farrelly; Emma Howarth; Katie Martin; Helen Richardson Foster; Rhiannon Tudor Edwards; Eira Winrow

doi:10.1177/10778012251384632

Improving the Accessibility and Responsiveness of Domestic Abuse Services

Nicky Stanley
, Christine Barter
, Kelly Bracewell
, Khatidja Chantler
, Nicola Farrelly
, Emma Howarth
, Katie Martin
, Helen Richardson Foster
, Rhiannon Tudor Edwards
, Eira Winrow

Ysgol Gwyddorau Iechyd

University of Central Lancashire, Preston
MMU
The University of East London, Stratford Campus, Water Lane, London, UK.

Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid

13 Wedi eu Llwytho i Lawr (Pure)

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Concerns that community-based domestic abuse (DA) services are not always accessible or responsive prompted two new interventions across five sites in England. The evaluation used service data, outcome measures, staff interviews, and surveys, and 98 interviews with survivors and children. A Social Return on Investment analysis was completed. Survivors described services as empowering: support was flexible and personalized. Positive change in outcomes was found. However, 30%-40% of referrals were declined with confusion regarding risk levels and catchment areas. Increased provision of DA services could improve accessibility, but services need to build their community profile and strengthen links with health services.

Iaith wreiddiol	Saesneg
Nifer y tudalennau	23
Cyfnodolyn	Violence Against Women
Dyddiad ar-lein cynnar	17 Hyd 2025
Dynodwyr Gwrthrych Digidol (DOIs)	https://doi.org/10.1177/10778012251384632
Statws	E-gyhoeddi cyn argraffu - 17 Hyd 2025

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10.1177/10778012251384632Trwydded: CC BY

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title = "Improving the Accessibility and Responsiveness of Domestic Abuse Services",

abstract = "Concerns that community-based domestic abuse (DA) services are not always accessible or responsive prompted two new interventions across five sites in England. The evaluation used service data, outcome measures, staff interviews, and surveys, and 98 interviews with survivors and children. A Social Return on Investment analysis was completed. Survivors described services as empowering: support was flexible and personalized. Positive change in outcomes was found. However, 30\%-40\% of referrals were declined with confusion regarding risk levels and catchment areas. Increased provision of DA services could improve accessibility, but services need to build their community profile and strengthen links with health services.",

keywords = "domestic abuse, domestic violence, interventions, services, survivors",

author = "Nicky Stanley and Christine Barter and Kelly Bracewell and Khatidja Chantler and Nicola Farrelly and Emma Howarth and Katie Martin and Foster, \{Helen Richardson\} and Edwards, \{Rhiannon Tudor\} and Eira Winrow",

note = "PMID: 41105025",

year = "2025",

month = oct,

day = "17",

doi = "10.1177/10778012251384632",

language = "English",

journal = "Violence Against Women",

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T1 - Improving the Accessibility and Responsiveness of Domestic Abuse Services

AU - Stanley, Nicky

AU - Barter, Christine

AU - Bracewell, Kelly

AU - Chantler, Khatidja

AU - Farrelly, Nicola

AU - Howarth, Emma

AU - Martin, Katie

AU - Foster, Helen Richardson

AU - Edwards, Rhiannon Tudor

AU - Winrow, Eira

N1 - PMID: 41105025

PY - 2025/10/17

Y1 - 2025/10/17

N2 - Concerns that community-based domestic abuse (DA) services are not always accessible or responsive prompted two new interventions across five sites in England. The evaluation used service data, outcome measures, staff interviews, and surveys, and 98 interviews with survivors and children. A Social Return on Investment analysis was completed. Survivors described services as empowering: support was flexible and personalized. Positive change in outcomes was found. However, 30%-40% of referrals were declined with confusion regarding risk levels and catchment areas. Increased provision of DA services could improve accessibility, but services need to build their community profile and strengthen links with health services.

AB - Concerns that community-based domestic abuse (DA) services are not always accessible or responsive prompted two new interventions across five sites in England. The evaluation used service data, outcome measures, staff interviews, and surveys, and 98 interviews with survivors and children. A Social Return on Investment analysis was completed. Survivors described services as empowering: support was flexible and personalized. Positive change in outcomes was found. However, 30%-40% of referrals were declined with confusion regarding risk levels and catchment areas. Increased provision of DA services could improve accessibility, but services need to build their community profile and strengthen links with health services.

KW - domestic abuse

KW - domestic violence

KW - interventions

KW - services

KW - survivors

U2 - 10.1177/10778012251384632

DO - 10.1177/10778012251384632

M3 - Article

SN - 1552-8448

JO - Violence Against Women

JF - Violence Against Women

ER -

Improving the Accessibility and Responsiveness of Domestic Abuse Services

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