Fixing HMRC's performance management system could benefit vulnerable claimants as well as staff

  • Sara Closs-Davies (Contributor)

Activity: Other › Types of Public engagement and outreach - Media article or participation

Description

Published article in Civil Service World (CSW) newsletter based on research. This newsletter has over 20,000 readers who work as senior and non-senior civil servants across the world.
Period12 Jan 2017
Held atCivil Service World, United Kingdom
Degree of RecognitionInternational

Keywords

  • HMRC
  • performnace management systems
  • financial hardship

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