Description of impact
This project documented how different users and user group have influenced and shaped the development of cash points (and their transformation into automated teller machines or ATM). I Comparing and contrasting current trends in the market with what happened in the recent past has had a significant impact on informing views about the future participants in the payments industry (including central banks) and the general public.Research on the history of the ATM and documenting evolution of retail payment systems has had a notable impact on informing the general public [b3] as well as specialists in this area. For instance, delivering presentations to commercial banks in Mexico and Spain [b1], central banks [b2, b4] as well as to industry specialists [b5].
In October 2015, joined the ATM Industry Association 50th Anniversary Committee. Influenced the content of the PR note (which references a1 and a4) and website so that the note was “factually accurate”.
The publication of A6 led to an approach by KAL Ltd, the world’s leading software company with offices in 39 countries, to work together with its CEO, Aravinda Karala, to author a series of strategic leadership pieces for the self-service industry. These to be rolled out monthly from January 2016 onwards.
Advised State Bank of Vietnam on networked ATMs
[Could mention being expert witness in US legislation on ATMs but need OK from lawfirm as the case was settled out of court]
[Could mention prize for academic merit in Mexico]
Description of the underpinning research
Empirical research into the history of the ATM was originally financed by the British Academy (2006-2008) and then supported by travel funds in the USA (Hagley Museum and Archive, Charles Babbage Institute) while leading to a number of research articles [a1, a2, a3]. It was the latter which attracted the attention of an industry specialist and resulted in a joint publication [a4].a1] Bátiz-Lazo, B. (2009) ‘Emergence and evolution of proprietary ATM networks in the UK’, Business History, vol. 51, no. 1, pp. 1-27.
[a2] Bátiz-Lazo, B. and Reese, C. (2010) ‘Is the future of the ATM past?’ in Alexandros-Andreas Kyrtsis (ed.) Financial Markets and Organizational Technologies: System Architectures, Practices and Risks in the Era of Deregulation, Basingstoke: Palgrave-Macmillan, pp. 137-65.
[a3] Bátiz-Lazo, B. and Reid, R. J. K. (2011) ‘The development of cash dispenser technology in the UK’, IEEE Annals in the History of Computing , vol. 33, no. 3 (Jul-Sep), pp. 1-15.
[a4] Harper, T. M. and Bátiz-Lazo, B. (2013) Cash Box: The Invention and Globalization of the ATM, NetWorld Media Group and ATM Industry Association, Lousville, KY.
[a5] Bátiz-Lazo, B., Karlson, T. and Thodenius, B. (2014) ‘The origins of the cashless society: Cash dispensers, direct to account payments and the development of on-line, real-time networks, c. 1965-1985’, Essays in Economic and Business History (EEBH), vol. 32, pp. 100-137. – winner of the first “James Soltow Award for Best Paper” published in EEBH.
[a6] Are ATMs on the path of Obsolesce? The Conversation UK
http://theconversation.com/as-cash-becomes-quaint-are-atms-on-path-to-obsolescence-38930 (June 16, 2015).
Bátiz-Lazo B. (forthcoming 2017) ‘ATM’, Money Stuff: Explorations with Transactional Things, Bill Mauer and Lana Schwarz (eds.), Cambridge, MA: The MIT Press,
Bátiz-Lazo, B. (forthcoming) Cash and Dash: ATMs and the Dawn of Digital Banking, Oxford: Oxford University Press.
Grants supporting the research:
Arthur L. Norberg Travel Fund, one of two annual stipends worth $750 (£350). Project: Explore the holdings of the Charles Babbage Institute (Minneapolis/St Paul MN) (December 2008) (principal investigator).
Automation of Mutual Savings Banks in America and Britain, $800 (£400) travel and subsistence grant to explore the holdings of the Philadelphia Savings Fund Society (1950-1985). Sponsor: Hagley Museum and Archives (Wilmington DE) (September 2008) (principal investigator).
The Business and Technological History of Automated Teller Machines, 1965-2005, An £83,000 full economic costing bid (£63,000 in cash) to pursue primary research (principal investigator) and employ two research assistants. Sponsor: British Academy (LRG-41806) (June 2006 to June 2008).
General Notes
5. Sources to corroborate the impact (indicative maximum of 10 references)[b1] Named “the world’s leading ATM historian” by ATM Industry Association https://www.atmia.com/news/atmia-kicks-off-its-20th-anniversary-with-a-welcome-recognition-from-wikipedia/4423/ (January 11, 2017). Letter from Carlos Serrano, BBVA Bancomer (2013).[b2] Invitation to speak at Banco de Mexico (2013)[b3] Interview and reference to [a4] in the Smithsonian Magazine, January 2015 (Avaliable at http://www.smithsonianmag.com/history/atm-dead-long-live-atm-180953838/?no-ist=&preview=&page=1)[b4] Review of [a4] by Dan Littmann, Federal Reserva Bank of Cleveland Newsletter (forthcoming) [b5] Letter from Michael Lee, ATM Industry Association (forthcoming to note presentations in 2013 in USA & Europe and 2015 in London; 50th Anniversary Committee)[b5] [Dissemination through contributions to Bloomberg & ATMMarketplace.com; Forthcoming contributions to The Atlantic, The Conversation][b6] Letter from Aravinda Karala, KAL Software.[b7] Nguyen Thi Mai Phuong - ExpertResearch and Development Division of Financial InstitutionsBanking Strategy Institute - State Bank of Vietnam[b8] [b9]| Impact status | Potential |
|---|---|
| Category of impact | Economic, Policy and Public Services |