Company complaint responses: perceptions and perspectives of on-line credibility.

J. Breitsohl, M. Khammash, G.H. Griffiths

Research output: Contribution to conference › Paper

Original language	English
Publication status	Published - 1 Jan 2010
Event	Proceedings of IADIS International Conference on e-Commerce, Freiberg, Germany, July 26-31 - Duration: 3 Jan 0001 → …

Conference	Proceedings of IADIS International Conference on e-Commerce, Freiberg, Germany, July 26-31
Period	3/01/01 → …

Cite this

@conference{dc0a8ce06f994b8e9079ef066cf84b4a,

title = "Company complaint responses: perceptions and perspectives of on-line credibility.",

author = "J. Breitsohl and M. Khammash and G.H. Griffiths",

year = "2010",

month = jan,

day = "1",

language = "English",

note = "Proceedings of IADIS International Conference on e-Commerce, Freiberg, Germany, July 26-31 ; Conference date: 03-01-0001",

}