How to make remote consultation safer

Helen Saul; Samantha Cassidy; Laura Swaithes; Trisha Greenhalgh; Rebecca Elizabeth Payne

How to make remote consultation safer

Helen Saul
, Samantha Cassidy
, Laura Swaithes
, Trisha Greenhalgh
, Rebecca Elizabeth Payne

NIHR Evidence, Twickenham, UK
University of Oxford

Research output: Contribution to journal › Article › peer-review

Abstract

Remote consultations allow people to consult clinicians without leaving home. Providing remote clinical care and triage (determining the urgency of a condition) can help staff meet rising demand, and be convenient for patients.

Media stories have linked avoidable deaths and missed cancers with remote consultations. Researchers investigated safety incidents associated with remote consultations, and made suggestions about how to improve safety.

Original language	English
Journal	BMJ
Volume	388
Issue number	q2526
Publication status	Published - 23 Jan 2025
Externally published	Yes

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Access to Document

https://www.bmj.com/content/388/bmj.q2526Licence: CC BY

Cite this

@article{efd0c7ac285e4828845eb778b5afb3b2,

title = "How to make remote consultation safer",

abstract = "Remote consultations allow people to consult clinicians without leaving home. Providing remote clinical care and triage (determining the urgency of a condition) can help staff meet rising demand, and be convenient for patients. Media stories have linked avoidable deaths and missed cancers with remote consultations. Researchers investigated safety incidents associated with remote consultations, and made suggestions about how to improve safety.",

author = "Helen Saul and Samantha Cassidy and Laura Swaithes and Trisha Greenhalgh and Payne, \{Rebecca Elizabeth\}",

year = "2025",

month = jan,

day = "23",

language = "English",

volume = "388",

journal = "BMJ",

issn = "0959-8138",

publisher = "BMJ Publishing Group",

number = "q2526",

}

TY - JOUR

T1 - How to make remote consultation safer

AU - Saul, Helen

AU - Cassidy, Samantha

AU - Swaithes, Laura

AU - Greenhalgh, Trisha

AU - Payne, Rebecca Elizabeth

PY - 2025/1/23

Y1 - 2025/1/23

N2 - Remote consultations allow people to consult clinicians without leaving home. Providing remote clinical care and triage (determining the urgency of a condition) can help staff meet rising demand, and be convenient for patients. Media stories have linked avoidable deaths and missed cancers with remote consultations. Researchers investigated safety incidents associated with remote consultations, and made suggestions about how to improve safety.

AB - Remote consultations allow people to consult clinicians without leaving home. Providing remote clinical care and triage (determining the urgency of a condition) can help staff meet rising demand, and be convenient for patients. Media stories have linked avoidable deaths and missed cancers with remote consultations. Researchers investigated safety incidents associated with remote consultations, and made suggestions about how to improve safety.

M3 - Article

SN - 0959-8138

VL - 388

JO - BMJ

JF - BMJ

IS - q2526

ER -

How to make remote consultation safer

Abstract

UN SDGs

Access to Document

Fingerprint

Cite this