@article{22f7b3bbd7e5490bb15b19629193f804,
title = "Nurse telephone triage for same day appointments in general practice: multiple interrupted time series trial of effect on workload and costs.",
keywords = "MEDICINE, GENERAL \& INTERNAL",
author = "D.A. Richards and J. Meakins and J. Tawfik and L. Godfrey and E. Dutton and G. Richardson and D. Russell",
year = "2002",
month = nov,
day = "1",
doi = "10.1136/bmj.325.7374.1214",
language = "English",
volume = "325",
pages = "1214--1217",
journal = "British Medical Journal",
issn = "0959-535X",
publisher = "BMJ Publishing Group",
number = "7374",
}