Abstract
The COVID-19 pandemic prompted a dramatic shift towards remote and digital consulting in general practice. Supported by the wider political policy for ‘Digital-First’ primary care, many practices began offering a wider range of consultation modalities, including online, telephone and video options. Since the COVID-19 pandemic the proportion of appointments carried out remotely has slightly decreased, but still makes up a significant proportion of appointments. According to the latest data from NHS Digital, over a million video and online consultations took place in 2023 (the data does not differentiate between them). Video consulting is used more often in out-of-hours settings and for nursing home ward rounds. Remote consulting requires specific consultation skills, some interchangeable with other modes of consulting, and all important for future practice.
| Original language | English |
|---|---|
| Pages (from-to) | 113–117 |
| Journal | InnovAiT: Education and inspiration for general practice |
| Volume | 17 |
| Issue number | 3 |
| Early online date | 29 Dec 2023 |
| DOIs | |
| Publication status | Published - Mar 2024 |
| Externally published | Yes |