Fersiynau electronig


Dangosydd eitem ddigidol (DOI)

  • Deborah Toppenberg-Pejcic
    World Health Organization, Geneva
  • Jane Noyes
    World Health Organization, Geneva
  • Tomas Allen
    World Health Organization, Geneva
  • Nyka Alexander
    World Health Organization, Geneva
  • Marsha Vanderford
    World Health Organization, Geneva
  • Gaya Gamhewage
    World Health Organization, Geneva

A rapid review of gray literature from 2015 to 2016 was conducted to identify the lessons learned for emergency risk communication from recent outbreaks of Ebola, Zika, and yellow fever. Gray literature databases and key websites were searched and requests for documents were posted to expert networks. A total of 83 documents met inclusion criteria, 68 of which are cited in this report. This article focuses on the 3 questions, out of 12 posed by World Health Organization as part of a Guideline development process, dealing most directly with communicating risk during health emergencies: community engagement, trust building, and social media. Documents were evaluated for credibility using an Authority, Accuracy, Coverage, Objectivity, Date, Significance (AACODS) checklist? and if the document contained a study, a method-specific tool was applied. A rapid content analysis of included sources was undertaken with relevant text either extracted verbatim or summarized and mapped against the questions. A database subset was created for each question and citations were assigned to the subset(s) for which they contained relevant information. Multiple designations per document were common. Database subsets were used to synthesize the results into a coherent narrative. The gray literature strongly underlines the central importance of local communities. A one-size-fits-all approach does not work. For maximum effectiveness, local communities need to be involved with and own emergency risk communication processes, preferably well before an emergency occurs. Social media can open new avenues for communication, but is not a general panacea and should not be viewed as a replacement for traditional modes of communication. In general, the gray literature indicates movement toward greater recognition of emergency risk communication as a vitally important element of public health.


Iaith wreiddiolSaesneg
Tudalennau (o-i)437-455
Nifer y tudalennau19
CyfnodolynHealth Communication
Rhif y cyfnodolyn4
Dyddiad ar-lein cynnar20 Maw 2018
Dynodwyr Gwrthrych Digidol (DOIs)
StatwsCyhoeddwyd - Ebr 2019

Cyfanswm lawlrlwytho

Nid oes data ar gael
Gweld graff cysylltiadau