To explore experiences and perceptions of assistive technology, 14 people with Multiple Sclerosis (MS), five carers and four occupational therapists participated in focus groups. Transcripts were analysed thematically drawing from illness self-regulation theory. Identified themes: Critical MS Events (developing symptoms/disability; delayed diagnosis and coping; public reaction; MS progression to AT); Matching AT for Continued Use (acceptance of MS and AT; realistic expectations; OT responsiveness; timing is crucial; carers and others); Impact of AT (promoting or losing independence; stigma and embarrassment; redefining the carer). Acceptance and communication among those involved ensures AT matches needs, and maximises health and psychosocial outcomes.