Perceptions and satisfaction of human–animal encounters in protected areas

Allbwn ymchwil: Cyfraniad at gyfnodolynErthygladolygiad gan gymheiriaid

Fersiynau electronig

Dogfennau

Dangosydd eitem ddigidol (DOI)

  • Martina Dell'Eva
    Free University of Bolzano
  • C.Rubina Nava
    University of Aosta Valley
  • L. Osti
    Free University of Bolzano
Purpose
The purpose of this study is to assess the role of animals in creating a satisfactory experience at a natural park by investigating the impact on visitors of the exposure to, or absence of, fauna, towards the visitors’ overall experience.

Design/methodology/approach
The work is based on a quantitative data collection of tourists visiting a nature park. Altogether, 532 valid questionnaires were collected and used for the analysis. A series of factor analyses was conducted on pull and push factors for animal encounters. The resulting factor domains (FDs) were used as independent variables in ordinal logistic regression models to describe customer satisfaction.

Findings
The results of this study show that important FDs characterize the main visitor characteristics. Although human–animal encounters are an important factor for some visitors, the encounters should be encouraged in the most natural manner possible and not in captivity. This brings us to the concept of “Interpretation”, where guides and guided tours can help with the encounters. Information given prior to and during the visit can ensure visitors are aware that animal encounters are subject to nature and cannot be guaranteed.

Originality/value
The presence of areas where a number of animals are in captivity and can be viewed by visitors is an important decision for national parks and protected areas, as animals represent a potential attraction for visitors. Nevertheless, this decision creates an ethical dilemma in relation to the exploitation of animals, exacerbated by recent and increasing pressure on sustainable management. This study provides valuable results for guiding park managers in making reasoned decisions.

Allweddeiriau

Iaith wreiddiolSaesneg
Tudalennau (o-i)441-458
Nifer y tudalennau18
CyfnodolynWorldwide Hospitality and Tourism Themes
Cyfrol12
Rhif y cyfnodolyn4
Dyddiad ar-lein cynnar25 Meh 2020
Dynodwyr Gwrthrych Digidol (DOIs)
StatwsCyhoeddwyd - 28 Awst 2020
Cyhoeddwyd yn allanolIe

Cyfanswm lawlrlwytho

Nid oes data ar gael
Gweld graff cysylltiadau