Fixing HMRC's performance management system could benefit vulnerable claimants as well as staff

  • Sara Closs-Davies - Contributor

Description

Published article in Civil Service World (CSW) newsletter based on research. This newsletter has over 20,000 readers who work as senior and non-senior civil servants across the world.
12 Jan 2017

External organisation (Company)

NameCivil Service World
Country/TerritoryUnited Kingdom

External organisation (Company)

NameCivil Service World
Country/TerritoryUnited Kingdom

Keywords

  • HMRC , performnace management systems, financial hardship