Dr Rebecca Elizabeth Payne

Contact info

My research interests lie in the remote delivery of urgent primary care. I have particular interest in the safety aspects of telephone and video consultations, as well as in the important question as to how the patient accesses medication after a remote consultation.

This research interest builds on my clinical and leadership career in the same sector. Previous roles include Unscheduled Primary Care Clinical Director, Aneurin Bevan University Healthboard and National Professional Advisor on Urgent Primary Care to the Care Quality Commission. I have worked as an out of hours GP since 2008, working in both Wales and Scotland. I have also worked as a GP for a private provider of video consultations, and during the pandemic was seconded to be the National Primary Care Clinical Lead for the roll out of video consultations in Wales. Drawing on these experiences, I led work on the quality and safety themes of the Remote by Default 2 study, and lead the REMEDY project, exploring technological solutions for access to urgently required medication after a telephone consultation.

In addition to my research role, I am a salaried GP for NHS Orkney, working 1 week in 8 as the Out of Hours GP for Mainland Orkney and connected isles. I chair NICE’s Quality Standards Committee. I am a qualified coach.

  1. 2024
  2. Lunchtime learning events in digital primary, community and urgent care

    Payne, R. (Speaker), Huibers, L. (Speaker) & Kirk, U. B. (Speaker)

    2024 → …

    Activity: Participating in or organising an eventParticipation in Academic workshop, seminar, course

  3. Patient safety in remote encounters, combined Safety I and Safety II analysis

    Payne, R. (Speaker)

    2024 → …

    Activity: Talk or presentationOral presentation

  4. Remote and Resilient, a GP's Adventures in the Falkland Islands

    Payne, R. (Speaker)

    2024

    Activity: Talk or presentationInvited talk

  5. Risks to patient safety in remote consulting

    Payne, R. (Speaker)

    2024

    Activity: Talk or presentationOral presentation