Collaborative dynamics in street level work: Working in and with communities to improve relationships and reduce deprivation
Research output: Contribution to journal › Article › peer-review
Electronic versions
Joint service delivery is a well-established aspect of urban governance but does not necessarily improve interagency collaboration or reduce socio-spatial deprivation. What happens in interactions between street level workers has a large influence on collaborative processes and outcomes but is remarkably underexplored. This paper develops an understanding of the nature and impact of the relational practices enacted in street level collaboration. I argue that community-centred working can foster effective and authentic collaborative processes and, as a result, generate better societal outcomes. Based on a participatory evaluation conducted in Amsterdam, I critically appraise how working in and with communities moved collaborative dynamics in street level work away from habitual routines and power relations that sustained exclusion and inequality of local disadvantaged youngsters towards better internal relationships and less socio-spatial deprivation.
Original language | English |
---|---|
Pages (from-to) | 1319-1337 |
Journal | Environment and Planning C: Government and Policy |
Volume | 36 |
Issue number | 7 |
Early online date | 23 Jan 2018 |
DOIs | |
Publication status | Published - Nov 2018 |
Research outputs (1)
- Published
Encounters with an Open Mind: Relational Neighborhood Working in Amsterdam
Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
Total downloads
No data available