Company complaint responses: Perceptions and perspectives of online credibility.
Research output: Contribution to conference › Paper
Standard Standard
Company complaint responses: Perceptions and perspectives of online credibility. / Breitsohl, J.; Khammash, M.
2010. Paper presented at Proceedings of IADIS International Conference e-Commerce, Freiburg, Germany..
2010. Paper presented at Proceedings of IADIS International Conference e-Commerce, Freiburg, Germany..
Research output: Contribution to conference › Paper
HarvardHarvard
Breitsohl, J & Khammash, M 2010, 'Company complaint responses: Perceptions and perspectives of online credibility.', Paper presented at Proceedings of IADIS International Conference e-Commerce, Freiburg, Germany., 3/01/01.
APA
Breitsohl, J., & Khammash, M. (2010). Company complaint responses: Perceptions and perspectives of online credibility.. Paper presented at Proceedings of IADIS International Conference e-Commerce, Freiburg, Germany..
CBE
Breitsohl J, Khammash M. 2010. Company complaint responses: Perceptions and perspectives of online credibility. Paper presented at Proceedings of IADIS International Conference e-Commerce, Freiburg, Germany..
MLA
Breitsohl, J. and M. Khammash Company complaint responses: Perceptions and perspectives of online credibility.. Proceedings of IADIS International Conference e-Commerce, Freiburg, Germany., 03 Jan 0001, Paper, 2010.
VancouverVancouver
Breitsohl J, Khammash M. Company complaint responses: Perceptions and perspectives of online credibility.. 2010. Paper presented at Proceedings of IADIS International Conference e-Commerce, Freiburg, Germany..
Author
RIS
TY - CONF
T1 - Company complaint responses: Perceptions and perspectives of online credibility.
AU - Breitsohl, J.
AU - Khammash, M.
PY - 2010/1/1
Y1 - 2010/1/1
M3 - Paper
T2 - Proceedings of IADIS International Conference e-Commerce, Freiburg, Germany.
Y2 - 3 January 0001
ER -