Research Portal

Company complaint responses: perceptions and perspectives of on-line credibility.

Research output: Contribution to conference › Paper

Standard Standard

Company complaint responses: perceptions and perspectives of on-line credibility. / Breitsohl, J.; Khammash, M.; Griffiths, G.H.
2010. Paper presented at Proceedings of IADIS International Conference on e-Commerce, Freiberg, Germany, July 26-31.

Research output: Contribution to conference › Paper

HarvardHarvard

Breitsohl, J, Khammash, M & Griffiths, GH 2010, 'Company complaint responses: perceptions and perspectives of on-line credibility.', Paper presented at Proceedings of IADIS International Conference on e-Commerce, Freiberg, Germany, July 26-31, 3/01/01.

APA

Breitsohl, J., Khammash, M., & Griffiths, G. H. (2010). Company complaint responses: perceptions and perspectives of on-line credibility.. Paper presented at Proceedings of IADIS International Conference on e-Commerce, Freiberg, Germany, July 26-31.

CBE

Breitsohl J, Khammash M, Griffiths GH. 2010. Company complaint responses: perceptions and perspectives of on-line credibility. Paper presented at Proceedings of IADIS International Conference on e-Commerce, Freiberg, Germany, July 26-31.

MLA

Breitsohl, J., M. Khammash and G.H. Griffiths Company complaint responses: perceptions and perspectives of on-line credibility.. Proceedings of IADIS International Conference on e-Commerce, Freiberg, Germany, July 26-31, 03 Jan 0001, Paper, 2010.

VancouverVancouver

Breitsohl J, Khammash M, Griffiths GH. Company complaint responses: perceptions and perspectives of on-line credibility.. 2010. Paper presented at Proceedings of IADIS International Conference on e-Commerce, Freiberg, Germany, July 26-31.

Author

Breitsohl, J. ; Khammash, M. ; Griffiths, G.H. / Company complaint responses: perceptions and perspectives of on-line credibility. Paper presented at Proceedings of IADIS International Conference on e-Commerce, Freiberg, Germany, July 26-31.

RIS

TY - CONF

T1 - Company complaint responses: perceptions and perspectives of on-line credibility.

AU - Breitsohl, J.

AU - Khammash, M.

AU - Griffiths, G.H.

PY - 2010/1/1

Y1 - 2010/1/1

M3 - Paper

T2 - Proceedings of IADIS International Conference on e-Commerce, Freiberg, Germany, July 26-31

Y2 - 3 January 0001

ER -