Enhancing sustainability performance of universities: A DMAIC approach
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In: Systems Research and Behavioral Science, Vol. 41, No. 1, 01.01.2024, p. 153-172.
Research output: Contribution to journal › Article › peer-review
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TY - JOUR
T1 - Enhancing sustainability performance of universities: A DMAIC approach
AU - Hamdan, Anwar
AU - Hamdan, Sadeque
AU - Alsyouf, Imad
AU - Murad, Nada
AU - Abdelrazeq, Marah
AU - Al‐Ali, Sondos
AU - Bettayeb, Maamar
PY - 2024/1/1
Y1 - 2024/1/1
N2 - This paper aims to assess and improve the sustainability performance at a higher educational institute (HEI) in UAE using DMAIC methodology, considering five sustainability aspects (knowledge, behaviour, concern, awareness and attitude). One primary and six secondary research questions were defined in the define phase. In the measure phase, a questionnaire was designed to measure the current sustainability level based on the five sustainability aspects. A questionnaire was distributed among campus populations and statistically analysed in the analysis phase. Participation in UI GreenMetric was used in the control phase to monitor the performance from 2018 to 2020. It was found that the communication college has the lowest sustainability level at 25% marginal error compared with other colleges. Also, students have the lowest sustainability level compared with faculty and staff at a 15% marginal error. The proposed framework can help HEI decision-makers assess their sustainability levels and suggest plans to enhance sustainability performance.
AB - This paper aims to assess and improve the sustainability performance at a higher educational institute (HEI) in UAE using DMAIC methodology, considering five sustainability aspects (knowledge, behaviour, concern, awareness and attitude). One primary and six secondary research questions were defined in the define phase. In the measure phase, a questionnaire was designed to measure the current sustainability level based on the five sustainability aspects. A questionnaire was distributed among campus populations and statistically analysed in the analysis phase. Participation in UI GreenMetric was used in the control phase to monitor the performance from 2018 to 2020. It was found that the communication college has the lowest sustainability level at 25% marginal error compared with other colleges. Also, students have the lowest sustainability level compared with faculty and staff at a 15% marginal error. The proposed framework can help HEI decision-makers assess their sustainability levels and suggest plans to enhance sustainability performance.
U2 - 10.1002/sres.2942
DO - 10.1002/sres.2942
M3 - Article
VL - 41
SP - 153
EP - 172
JO - Systems Research and Behavioral Science
JF - Systems Research and Behavioral Science
IS - 1
ER -