Impact of ISO 55000 on organisational performance: evidence from certified UAE firms

Research output: Contribution to journalArticlepeer-review

Standard Standard

Impact of ISO 55000 on organisational performance: evidence from certified UAE firms. / Alsyouf, Imad ; Alsuwiadi, Maitha; Hamdan, Sadeque et al.
In: Total Quality Management & Business Excellence, Vol. 32, No. 1-2, 02.01.2021, p. 134-152.

Research output: Contribution to journalArticlepeer-review

HarvardHarvard

Alsyouf, I, Alsuwiadi, M, Hamdan, S & Shamsuzzaman, M 2021, 'Impact of ISO 55000 on organisational performance: evidence from certified UAE firms', Total Quality Management & Business Excellence, vol. 32, no. 1-2, pp. 134-152.

APA

Alsyouf, I., Alsuwiadi, M., Hamdan, S., & Shamsuzzaman, M. (2021). Impact of ISO 55000 on organisational performance: evidence from certified UAE firms. Total Quality Management & Business Excellence, 32(1-2), 134-152.

CBE

Alsyouf I, Alsuwiadi M, Hamdan S, Shamsuzzaman M. 2021. Impact of ISO 55000 on organisational performance: evidence from certified UAE firms. Total Quality Management & Business Excellence. 32(1-2):134-152.

MLA

Alsyouf, Imad et al. "Impact of ISO 55000 on organisational performance: evidence from certified UAE firms". Total Quality Management & Business Excellence. 2021, 32(1-2). 134-152.

VancouverVancouver

Alsyouf I, Alsuwiadi M, Hamdan S, Shamsuzzaman M. Impact of ISO 55000 on organisational performance: evidence from certified UAE firms. Total Quality Management & Business Excellence. 2021 Jan 2;32(1-2):134-152. Epub 2018 Oct 30.

Author

Alsyouf, Imad ; Alsuwiadi, Maitha ; Hamdan, Sadeque et al. / Impact of ISO 55000 on organisational performance: evidence from certified UAE firms. In: Total Quality Management & Business Excellence. 2021 ; Vol. 32, No. 1-2. pp. 134-152.

RIS

TY - JOUR

T1 - Impact of ISO 55000 on organisational performance: evidence from certified UAE firms

AU - Alsyouf, Imad

AU - Alsuwiadi, Maitha

AU - Hamdan, Sadeque

AU - Shamsuzzaman, Mohammad

PY - 2021/1/2

Y1 - 2021/1/2

N2 - The purpose of this study is to investigate the impact of implementing the International Organisation for Standardisation asset management standard (ISO 55000) on organisational performance. In particular, does following the ISO 55000 requirements and recommendations affect organisational performance? This study investigates this issue by identifying relevant asset management key performance indicators (KPIs) through a comprehensive literature review and classifying these KPIs using the balanced-scorecard-framework. Then, the KPIs were validated by expert opinions through a questionnaire and non-parametric hypothesis testing. Finally, using the relevant KPIs, this study assesses the impact of ISO 55000 with a set of ISO 55000-certified companies in the United Arab Emirates. Hypothesis testing on the difference between the status of each KPI before and after ISO 55000 implementation used linguistic assessment and a sign test for two non-parametric dependent samples. According to industry experts, increasing market share is not a relevant KPI in asset management. However, ISO 55000 has a positive effect on all the identified perspectives (financial, customer, business processes, and learning and growth), indicating that organisations adopting ISO 55000 International Standard certification will be able to achieve better performance from the effective and efficient management of their assets. Consequently, investing in such systems is valuable

AB - The purpose of this study is to investigate the impact of implementing the International Organisation for Standardisation asset management standard (ISO 55000) on organisational performance. In particular, does following the ISO 55000 requirements and recommendations affect organisational performance? This study investigates this issue by identifying relevant asset management key performance indicators (KPIs) through a comprehensive literature review and classifying these KPIs using the balanced-scorecard-framework. Then, the KPIs were validated by expert opinions through a questionnaire and non-parametric hypothesis testing. Finally, using the relevant KPIs, this study assesses the impact of ISO 55000 with a set of ISO 55000-certified companies in the United Arab Emirates. Hypothesis testing on the difference between the status of each KPI before and after ISO 55000 implementation used linguistic assessment and a sign test for two non-parametric dependent samples. According to industry experts, increasing market share is not a relevant KPI in asset management. However, ISO 55000 has a positive effect on all the identified perspectives (financial, customer, business processes, and learning and growth), indicating that organisations adopting ISO 55000 International Standard certification will be able to achieve better performance from the effective and efficient management of their assets. Consequently, investing in such systems is valuable

M3 - Article

VL - 32

SP - 134

EP - 152

JO - Total Quality Management & Business Excellence

JF - Total Quality Management & Business Excellence

IS - 1-2

ER -