The development of the Primary Care Clusters Multi-dimensional Assessment (PCCMA): a mixed-methods study
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In: Health Policy, Vol. 124, No. 2, 02.2020, p. 152-163.
Research output: Contribution to journal › Article › peer-review
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T1 - The development of the Primary Care Clusters Multi-dimensional Assessment (PCCMA): a mixed-methods study
AU - Stanciu, Marian
AU - Law, Rebecca-Jane
AU - Myers, Paul
AU - Parsonage, Rachel
AU - Hiscock, Julia
AU - Williams, Nefyn
AU - Wilkinson, Clare
PY - 2020/2
Y1 - 2020/2
N2 - A strong primary care (PC) system is essential for an efficient and high-quality healthcare service. Many countries have adopted a model of PC that encourages different healthcare providers to work together, at scale, in multidisciplinary/multiagency teams (PC clusters). The aim of the present work was to develop a quantitative instrument for the systematic and comprehensive assessment of PC clusters. This was a non-experimental, mixed-methods study grouping four work packages (WP), and involving PC cluster leads and a wide range of key stakeholders from across Wales. Interviews with 22 PC cluster leads (34 %) investigated the clusters' functioning (WP1). A systematic review identified relevant PC assessment frameworks and instruments (WP2). An expert group reviewed the evidence and drafted the new assessment tool, further evaluated and amended in two stakeholder workshops (WP3).Thirty-eight cluster leads (62 %) completed the newly developed online assessment (WP4). The final instrument consisted of 53 indicators, across 11 systemic dimensions of PC and produced a comprehensive assessment of the functioning of PC clusters in Wales. This rigorous early development of an innovative instrument to evaluate PC at a scaled-up (cluster) level (particularly in the format of a 360-degree assessment) can inform healthcare policy decisions regarding the expansion and ongoing adjustment of the model in response to local needs and challenges.
AB - A strong primary care (PC) system is essential for an efficient and high-quality healthcare service. Many countries have adopted a model of PC that encourages different healthcare providers to work together, at scale, in multidisciplinary/multiagency teams (PC clusters). The aim of the present work was to develop a quantitative instrument for the systematic and comprehensive assessment of PC clusters. This was a non-experimental, mixed-methods study grouping four work packages (WP), and involving PC cluster leads and a wide range of key stakeholders from across Wales. Interviews with 22 PC cluster leads (34 %) investigated the clusters' functioning (WP1). A systematic review identified relevant PC assessment frameworks and instruments (WP2). An expert group reviewed the evidence and drafted the new assessment tool, further evaluated and amended in two stakeholder workshops (WP3).Thirty-eight cluster leads (62 %) completed the newly developed online assessment (WP4). The final instrument consisted of 53 indicators, across 11 systemic dimensions of PC and produced a comprehensive assessment of the functioning of PC clusters in Wales. This rigorous early development of an innovative instrument to evaluate PC at a scaled-up (cluster) level (particularly in the format of a 360-degree assessment) can inform healthcare policy decisions regarding the expansion and ongoing adjustment of the model in response to local needs and challenges.
KW - Benchmarking
KW - General practice
KW - Primary care clusters
KW - Primary care networks
KW - Primary health care
KW - Quality assurance
U2 - 10.1016/j.healthpol.2019.12.004
DO - 10.1016/j.healthpol.2019.12.004
M3 - Article
VL - 124
SP - 152
EP - 163
JO - Health Policy
JF - Health Policy
SN - 0168-8510
IS - 2
ER -