E-business complaint management: perceptions and perspectives of online credibility.

Allbwn ymchwil: Cyfraniad at gyfnodolynErthygladolygiad gan gymheiriaid

StandardStandard

E-business complaint management: perceptions and perspectives of online credibility. / Griffiths, G.H.; Breitsohl, J.; Khammash, M. et al.
Yn: Journal of Enterprise Information Management, Cyfrol 23, Rhif 5, 01.01.2010, t. 653-660.

Allbwn ymchwil: Cyfraniad at gyfnodolynErthygladolygiad gan gymheiriaid

HarvardHarvard

Griffiths, GH, Breitsohl, J, Khammash, M & Griffiths, G 2010, 'E-business complaint management: perceptions and perspectives of online credibility.', Journal of Enterprise Information Management, cyfrol. 23, rhif 5, tt. 653-660. https://doi.org/10.1108/17410391011083083

APA

Griffiths, G. H., Breitsohl, J., Khammash, M., & Griffiths, G. (2010). E-business complaint management: perceptions and perspectives of online credibility. Journal of Enterprise Information Management, 23(5), 653-660. https://doi.org/10.1108/17410391011083083

CBE

Griffiths GH, Breitsohl J, Khammash M, Griffiths G. 2010. E-business complaint management: perceptions and perspectives of online credibility. Journal of Enterprise Information Management. 23(5):653-660. https://doi.org/10.1108/17410391011083083

MLA

Griffiths, G.H. et al. "E-business complaint management: perceptions and perspectives of online credibility.". Journal of Enterprise Information Management. 2010, 23(5). 653-660. https://doi.org/10.1108/17410391011083083

VancouverVancouver

Griffiths GH, Breitsohl J, Khammash M, Griffiths G. E-business complaint management: perceptions and perspectives of online credibility. Journal of Enterprise Information Management. 2010 Ion 1;23(5):653-660. doi: 10.1108/17410391011083083

Author

Griffiths, G.H. ; Breitsohl, J. ; Khammash, M. et al. / E-business complaint management: perceptions and perspectives of online credibility. Yn: Journal of Enterprise Information Management. 2010 ; Cyfrol 23, Rhif 5. tt. 653-660.

RIS

TY - JOUR

T1 - E-business complaint management: perceptions and perspectives of online credibility.

AU - Griffiths, G.H.

AU - Breitsohl, J.

AU - Khammash, M.

AU - Griffiths, G.

PY - 2010/1/1

Y1 - 2010/1/1

U2 - 10.1108/17410391011083083

DO - 10.1108/17410391011083083

M3 - Article

VL - 23

SP - 653

EP - 660

JO - Journal of Enterprise Information Management

JF - Journal of Enterprise Information Management

SN - 1741-0398

IS - 5

ER -