Is preservation the key to quality and tourists’ satisfaction? Evidence from Lake Garda
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid
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Yn: Tourism Recreation Research, Cyfrol 46, Rhif 3, 09.2021, t. 434-440.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid
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T1 - Is preservation the key to quality and tourists’ satisfaction? Evidence from Lake Garda
AU - Goffi, Gianluca
AU - Osti, Linda
AU - Nava, Consuelo R.
AU - Maurer, Oswin
AU - Pencarelli, Tonino
N1 - Cited By :5 Export Date: 17 March 2023
PY - 2021/9
Y1 - 2021/9
N2 - This study empirically examines the effect of the preservation of local resources on the perceived quality of tourism resources and tourists’ satisfaction. A quantitative questionnaire was developed and administered to tourists on Lake Garda, the second most visited Italian destination. Through a structural equation model, we show that the perceived quality of tourism resources is affected by the preservation of local resources, which in turn influences tourists' satisfaction. This outcome underscores the importance of preservation of local resources as a key to adding value to visitors’ experiences. Indeed, given that quality and preservation are connected constructs, the preservation of local resources should be a top priority in tourism development and management.
AB - This study empirically examines the effect of the preservation of local resources on the perceived quality of tourism resources and tourists’ satisfaction. A quantitative questionnaire was developed and administered to tourists on Lake Garda, the second most visited Italian destination. Through a structural equation model, we show that the perceived quality of tourism resources is affected by the preservation of local resources, which in turn influences tourists' satisfaction. This outcome underscores the importance of preservation of local resources as a key to adding value to visitors’ experiences. Indeed, given that quality and preservation are connected constructs, the preservation of local resources should be a top priority in tourism development and management.
KW - preservation
KW - local resources
KW - tourist satisfaction
KW - lake Garda
KW - Italy
U2 - 10.1080/02508281.2020.1795591
DO - 10.1080/02508281.2020.1795591
M3 - Article
VL - 46
SP - 434
EP - 440
JO - Tourism Recreation Research
JF - Tourism Recreation Research
IS - 3
ER -