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Is preservation the key to quality and tourists’ satisfaction? Evidence from Lake Garda

Research output: Contribution to journal › Article › peer-review

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Is preservation the key to quality and tourists’ satisfaction? Evidence from Lake Garda. / Goffi, Gianluca; Osti, Linda; Nava, Consuelo R. et al.
In: Tourism Recreation Research, Vol. 46, No. 3, 09.2021, p. 434-440.

Research output: Contribution to journal › Article › peer-review

HarvardHarvard

Goffi, G, Osti, L, Nava, CR, Maurer, O & Pencarelli, T 2021, 'Is preservation the key to quality and tourists’ satisfaction? Evidence from Lake Garda', Tourism Recreation Research, vol. 46, no. 3, pp. 434-440. https://doi.org/10.1080/02508281.2020.1795591

APA

Goffi, G., Osti, L., Nava, C. R., Maurer, O., & Pencarelli, T. (2021). Is preservation the key to quality and tourists’ satisfaction? Evidence from Lake Garda. Tourism Recreation Research, 46(3), 434-440. https://doi.org/10.1080/02508281.2020.1795591

CBE

Goffi G, Osti L, Nava CR, Maurer O, Pencarelli T. 2021. Is preservation the key to quality and tourists’ satisfaction? Evidence from Lake Garda. Tourism Recreation Research. 46(3):434-440. https://doi.org/10.1080/02508281.2020.1795591

MLA

Goffi, Gianluca et al. "Is preservation the key to quality and tourists’ satisfaction? Evidence from Lake Garda". Tourism Recreation Research. 2021, 46(3). 434-440. https://doi.org/10.1080/02508281.2020.1795591

VancouverVancouver

Goffi G, Osti L, Nava CR, Maurer O, Pencarelli T. Is preservation the key to quality and tourists’ satisfaction? Evidence from Lake Garda. Tourism Recreation Research. 2021 Sept;46(3):434-440. Epub 2020 Aug 12. doi: 10.1080/02508281.2020.1795591

Author

Goffi, Gianluca ; Osti, Linda ; Nava, Consuelo R. et al. / Is preservation the key to quality and tourists’ satisfaction? Evidence from Lake Garda. In: Tourism Recreation Research. 2021 ; Vol. 46, No. 3. pp. 434-440.

RIS

TY - JOUR

T1 - Is preservation the key to quality and tourists’ satisfaction? Evidence from Lake Garda

AU - Goffi, Gianluca

AU - Osti, Linda

AU - Nava, Consuelo R.

AU - Maurer, Oswin

AU - Pencarelli, Tonino

N1 - Cited By :5 Export Date: 17 March 2023

PY - 2021/9

Y1 - 2021/9

N2 - This study empirically examines the effect of the preservation of local resources on the perceived quality of tourism resources and tourists’ satisfaction. A quantitative questionnaire was developed and administered to tourists on Lake Garda, the second most visited Italian destination. Through a structural equation model, we show that the perceived quality of tourism resources is affected by the preservation of local resources, which in turn influences tourists' satisfaction. This outcome underscores the importance of preservation of local resources as a key to adding value to visitors’ experiences. Indeed, given that quality and preservation are connected constructs, the preservation of local resources should be a top priority in tourism development and management.

AB - This study empirically examines the effect of the preservation of local resources on the perceived quality of tourism resources and tourists’ satisfaction. A quantitative questionnaire was developed and administered to tourists on Lake Garda, the second most visited Italian destination. Through a structural equation model, we show that the perceived quality of tourism resources is affected by the preservation of local resources, which in turn influences tourists' satisfaction. This outcome underscores the importance of preservation of local resources as a key to adding value to visitors’ experiences. Indeed, given that quality and preservation are connected constructs, the preservation of local resources should be a top priority in tourism development and management.

KW - preservation

KW - local resources

KW - tourist satisfaction

KW - lake Garda

KW - Italy

U2 - 10.1080/02508281.2020.1795591

DO - 10.1080/02508281.2020.1795591

M3 - Article

VL - 46

SP - 434

EP - 440

JO - Tourism Recreation Research

JF - Tourism Recreation Research

IS - 3

ER -