Bangor Business School

  1. 2010
  2. Published

    The best of HRD: fad, fact or factions?

    Sambrook, S. A. & Sambrook, S., 1 Apr 2010, In: Human Resource Development International. 13, 2, p. 121-124

    Research output: Contribution to journalArticlepeer-review

  3. Published

    Modeling the factors affecting rural consumers' purchase of organic and free-range produce: A case study of consumers' from the Island of Arran in Scotland, UK

    Michaelidou, N. & Hassan, L. M., Apr 2010, In: Food Policy. 35, 2, p. 130-139 10 p.

    Research output: Contribution to journalArticlepeer-review

  4. Published

    Does Monetary Policy Affect Bank Risk-Taking

    Altunbas, Y., Gambacorta, L. & Marques-Ibanez, D., 31 Mar 2010, European Central Bank, (European Central Bank Working Paper Series; no. 1166).

    Research output: Working paper

  5. Published

    A note on productivity change in European cooperative banks: the Luenberger indicator approach.

    Barros, C. P., Peypoch, N. & Williams, J. M., 1 Mar 2010, In: International Review of Applied Economics. 24, 2, p. 137-147

    Research output: Contribution to journalArticlepeer-review

  6. Published

    Does Monetary Policy Affect Bank Risk-Taking?

    Altunbas, Y., Gambacorta, L. & Marques-Ibanez, D., 1 Mar 2010, Bank for International Settlements (BIS), (BIS Working Paper; no. n.298).

    Research output: Working paper

  7. Published

    Entrepreneurial competencies: a literature review and development agenda.

    Mitchelmore, S. & Rowley, J., 1 Mar 2010, In: International Journal of Entrepreneurial Behavior and Research. 16, 2, p. 92-111

    Research output: Contribution to journalArticlepeer-review

  8. Published

    Forecasting with quantitative methods: the impact of special events in time series.

    Nikolopoulos, K., 1 Mar 2010, In: Applied Economics. 42, 8, p. 947-955

    Research output: Contribution to journalArticlepeer-review

  9. Published

    Price clustering and underpricing in the IPO aftermarket.

    ap Gwilym, O. M., Ap Gwilym, O. & Verousis, T., 1 Mar 2010, In: International Review of Financial Analysis. 19, 2, p. 89-97

    Research output: Contribution to journalArticlepeer-review

  10. Published

    Towards the effective use of web notes.

    Sambrook, S. A., Rowley, J. & Sambrook, S., 1 Mar 2010, In: British Journal of Educational Technology. 41, 2, p. E22-E24

    Research output: Contribution to journalArticlepeer-review

  11. Published

    Why do people read reviews posted on consumer-opinion portals?

    Burton, J. & Khammash, M., 1 Mar 2010, In: Journal of Marketing Management. 26, 3-4, p. 230-255

    Research output: Contribution to journalArticlepeer-review

  12. Published

    An improved algorithm for cleaning Ultra high-frequency data.

    ap Gwilym, O. M., Verousis, T. & Ap Gwilym, O., 1 Feb 2010, In: Journal of Derivatives and Hedge Funds. 15, 4, p. 323-340

    Research output: Contribution to journalArticlepeer-review

  13. Published

    On the predictability of firm performance via simple time-series and econometric models: evidence from UK SMEs.

    Bamiatzi, V., Bozos, K. & Nikolopoulos, K., 1 Feb 2010, In: Applied Economics Letters. 17, 3, p. 279-282

    Research output: Contribution to journalArticlepeer-review

  14. Published

    What's the use of webnotes? Student and staff perceptions.

    Sambrook, S. A., Sambrook, S. & Rowley, J., 1 Feb 2010, In: Journal of Further and Higher Education. 34, 1, p. 119-134

    Research output: Contribution to journalArticlepeer-review

  15. Published

    Phenomenology and participant feedback: convention or contention?

    Sambrook, S. A., Bradbury-Jones, C., Irvine, F. & Sambrook, S., 20 Jan 2010, In: Nurse Researcher. 17, 2, p. 25-33

    Research output: Contribution to journalArticlepeer-review

  16. Published

    "Shockvertising": An exploratory investigation into attitudinal variations and perceptions of shock advertising.

    Robinson, M., Stern, P., Jones, R. & Parry, S., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  17. Published

    'The EMICO' framework: Exploring Entrepreneurial Marketing in Software Technology SMEs.

    Jones, R. & Rowley, J., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  18. Published

    Are European stock markets efficient? New evidence from fractal analysis.

    Onali, E. & Goddard, J., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  19. Published

    Assurance and Audit Services in the E-Commerce Era.

    Rezaei, N. & Griffiths, G. H., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  20. Published

    Attractions of Snowdonia – New Media Project.

    Jones, C., Goodman, J., Khammash, M., Gittens, R., Paxman, L. & Laurent, X., 1 Jan 2010, 2010 ed. Unknown.

    Research output: Book/ReportCommissioned report

  21. Published

    Bank liquidity creation and risk taking during distress

    Schaeck, K. & Berger, A. N., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  22. Published

    Bank liquidity creation and risk taking during distress.

    Berger, A. N., Bouwman, C. H., Kick, T. & Schaeck, K., 1 Jan 2010, 2010 ed. Unknown.

    Research output: Book/ReportCommissioned report

  23. Published

    Bank liquidity creation and risk taking during distress.

    Berger, A. N., Bouwman, C. H., Kick, T. & Schaeck, K., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  24. Published

    Bank liquidity creation and risk taking during distress.

    Berger, A. N., Bouwman, C. H., Kick, T. & Schaeck, K., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  25. Published

    Bank liquidity creation and risk taking during distress.

    Berger, A. N., Bouwman, C. H., Kick, T. & Schaeck, K., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  26. Published

    Bank liquidity creation and risk taking during distress.

    Berger, A. N., Bouwman, C. H., Kick, T. & Schaeck, K., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  27. Published

    Bank liquidity creation and risk taking during distress.

    Berger, A. N., Bouwman, C. H., Kick, T. & Schaeck, K., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  28. Published

    Banking in the European Union.

    Goddard, J. A., Goddard, J., Molyneux, P., Wilson, J. O., Berger, A. (ed.) & Molyneux, P. (ed.), 1 Jan 2010, The Oxford Handbook of Banking. 2010 ed. Oxford University Press, p. 807-843

    Research output: Chapter in Book/Report/Conference proceedingChapter

  29. Published

    Company complaint responses: Perceptions and perspectives of online credibility.

    Breitsohl, J. & Khammash, M., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  30. Published

    Company complaint responses: perceptions and perspectives of on-line credibility.

    Breitsohl, J., Khammash, M. & Griffiths, G. H., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  31. Published

    Competition, efficiency, and bank soundness: An industrial organisation perspective.

    Schaeck, K. & Cihak, M., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  32. Published

    Competition, efficiency, and bank soundness: An industrial organisation perspective.

    Schaeck, K. & Cihak, M., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  33. Published

    Critical success factors for inter-firm technological cooperation: an empirical study of high-tech SMEs in China.

    Chen, D. & Karami, A., 1 Jan 2010, In: International Journal of Technology Management. 51, 2-4, p. 282-299

    Research output: Contribution to journalArticlepeer-review

  34. Published

    Customer Expectations in B2B Relationships: A study in the software industry.

    Parry, S. & Jones, R., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  35. Published

    Decision avoidance and Deposit Interest Rate Setting.

    Ashton, J. K., Hudson, R. & Anderson, R., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  36. Published

    Dividends and risk in banks.

    Onali, E., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  37. Published

    Doctoral supervision: Towards a typology of supervisory relationships.

    Sambrook, S. A., Sambrook, S., Doloriert, C. & Stewart, J., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  38. Published

    E-business complaint management: perceptions and perspectives of online credibility.

    Griffiths, G. H., Breitsohl, J., Khammash, M. & Griffiths, G., 1 Jan 2010, In: Journal of Enterprise Information Management. 23, 5, p. 653-660

    Research output: Contribution to journalArticlepeer-review

  39. Published

    E-commerce Audit and Assurance Services: A Model for Internal Control and Transaction Monitoring.

    Rezaei, N. & Griffiths, G. H., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  40. Published

    Entrepreneurial Marketing Orientation: A Comparative Study of Small Firms

    Jones, R., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  41. Published

    Evaluation of Health Reforms: explanatory power of General Systems Theory.

    Sambrook, S. A., James, D. & Sambrook, S., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  42. Published

    Exploring Customer Relationships in Technology Firms: A mixed methods appraoch.

    Parry, S. & Kupiec-Teahan, B., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  43. Published

    Financial development and asset valuation: the special case of real estate.

    Ebrahim, M. S. & Hussain, S., 1 Jan 2010, In: Journal of Banking and Finance. 34, 1, p. 150-162

    Research output: Contribution to journalArticlepeer-review

  44. Published

    Forecasting the effectiveness of policy implementation strategies.

    Nicolas, S. & Nikolopoulos, K., 1 Jan 2010, In: International Journal of Public Administration. 33, 2, p. 88-97

    Research output: Contribution to journalArticlepeer-review

  45. Published

    Get me out of there – I’m on sabbatical!

    Sambrook, S. A. & Sambrook, S., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  46. Published

    Indigenous and Non-indigenous Entrepreneurs: A Study of the Effect of Rurality.

    Edwards, R., Jones, R. & Parry, S., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  47. Published

    Judging the judges through accuracy-implication metrics: the case of inventory forecasting.

    Syntetos, A. A., Nikolopoulos, K. & Boylan, J. E., 1 Jan 2010, In: International Journal of Forecasting. 26, 1, p. 134-143

    Research output: Contribution to journalArticlepeer-review

  48. Published

    Managing the psychological contract in a changing healthcare organisation: the role of local policies and employees' perceptions.

    Sambrook, S. A., Sambrook, S. & Wainwright, D., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  49. Published

    Marketing in software SMEs: A comparative case study.

    Parry, S., Jones, R. & Kupiec-Teahan, B., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  50. Published

    Marketing in the Music Industry: Assessment of Reality TV Shows Facilitates Marketing.

    Mikheeva, A., Khammash, M., Altunbas, Y. & Jones, R., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  51. Published

    Marketing in the Music Industry: Assessment of reality-TV show-facilitated marketing.

    Mikheeva, A. & Khammash, M., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  52. Published

    Organisational innovation orientation.

    Sambrook, S. A., Baregheh, A., Rowley, J., Sambrook, S. & Davies, D., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  53. Published

    Pricing Credit Insurance: Are Customers Exploited in the UK payment protection insurance market?

    Ashton, J. K. & Hudson, R., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  54. Published

    Segmentation in social marketing: Insights from the European Union's multi-country, antismoking campaign

    Walsh, G., Hassan, L. M., Shiu, E. M., Andrews, J. C. & Hastings, G., 1 Jan 2010, In: European Journal of Marketing. 44, 7/8, p. 1140-1164

    Research output: Contribution to journalArticlepeer-review

  55. Published

    Self-concept, emotions and consumer coping: Smoking across Europe

    Hamilton, K. & Hassan, L. M., 1 Jan 2010, In: European Journal of Marketing. 44, 7/8, p. 1101-1120

    Research output: Contribution to journalArticlepeer-review

  56. Published

    Self-product congruence: Image-perceptions of postmodern outdoor-apparel consumers.

    Breitsohl, J., Khammash, M., Griffiths, G. H. & Parry, S., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  57. Published

    Small and medium-sized enterprises, bank relationship strength, and the use of venture capital.

    Schaeck, K. & Berger, A. N., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  58. Published

    Social networks and career outcomes

    Schaeck, K., Berger, A. N., Kick, T. & Koetter, M., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  59. Published

    Student attitudes towards and use of webnotes.

    Sambrook, S. A., Sambrook, S. & Rowley, J., 1 Jan 2010, In: International Journal of Management Education. 8, 2, p. 31-41

    Research output: Contribution to journalArticlepeer-review

  60. Published

    The Examination of FIT Effects on Accounting Information Quality.

    Rezaei, N. & Griffiths, G. H., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  61. Published

    The Oxford Handbook of Banking

    Berger, A. (ed.), Molyneux, P. (ed.) & Wilson, J. O. (ed.), 1 Jan 2010, 2010 ed. Oxford University Press.

    Research output: Book/ReportBook

  62. Published

    The ethics of data collection: unintended consequences?

    Sambrook, S. A., Wainwright, D. & Sambrook, S., 1 Jan 2010, In: Journal of Health Organization and Management. 24, 3, p. 277-287

    Research output: Contribution to journalArticlepeer-review

  63. Published

    The extent and causes of sovereign split ratings.

    Alsakka, R. & Ap Gwilym, O., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  64. Published

    The impact of electronic government on democracy: e-democracy through e-participation.

    Spirakis, G., Spiraki, C. & Nikolopoulos, K., 1 Jan 2010, In: Electronic Government: An International Journal. 7, 1, p. 75-88

    Research output: Contribution to journalArticlepeer-review

  65. Published

    The role of the organisation in managing the psychological contract: what local policies say to practitioners.

    Sambrook, S. A., Wainwright, D. & Sambrook, S., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  66. Published

    Using Card-based Methods in Semi-Structured Interviews.

    Rowley, J., Jones, R., Hanna, S. & Vassiliou, M., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  67. Published

    What does bank financial profile tells us about mergers and acquisitions in Latin American banking?

    Williams, F. C., Williams, J. M., Fiordelisi, F. (ed.), Molyneux, P. (ed.) & Previati, D. (ed.), 1 Jan 2010, New Issues in Financial Institutions Management. 2010 ed. Palgrave Macmillan, p. 153-170

    Research output: Chapter in Book/Report/Conference proceedingChapter

  68. Published

    Who disciplines bank managers?

    Schaeck, K., Stolz, S., Cihak, M. & Maechler, A., 1 Jan 2010.

    Research output: Contribution to conferencePaper

  69. Published

    Is psychological androgyny necessary for the hospitality graduate to become a manager?

    Roberts, A. & Butler, M., 2010, In: Journal of Human Resources in Hospitality and Tourism. 9, 3, p. 270-285 16 p.

    Research output: Contribution to journalArticlepeer-review

  70. Published

    Using Card-Based Games in Semi-Structured Interviews

    Rowley, J., Jones, R., Hanna, S. & Vassiliou, M., 2010, PROCEEDINGS OF THE 9TH EUROPEAN CONFERENCE ON RESEARCH METHODOLOGY FOR BUSINESS AND MANAGEMENT STUDIES. Esteves, J. (ed.). p. 479-486 8 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  71. 2009
  72. Published

    Bank Market Structure, Competition, and SME Financing Relationships in European Regions.

    Merceica, S., Schaeck, K. & Wolfe, S., 1 Dec 2009, In: Journal of Financial Services Research. 36, 2-3, p. 137-155

    Research output: Contribution to journalArticlepeer-review

  73. Published

    Can an Islamic model of housing finance cooperative elevate the economic status of the underprivileged?

    Ebrahim, M. S., 1 Dec 2009, In: Journal of Economic Behavior and Organization. 72, 3, p. 864-883

    Research output: Contribution to journalArticlepeer-review

  74. Published

    Competition in banking: A disequilibrium approach

    Goddard, J. A. & Wilson, J. O., 1 Dec 2009, In: Journal of Banking and Finance. 33, 12, p. 2282-2292

    Research output: Contribution to journalArticlepeer-review

  75. Published

    Consistent dividend growth investment strategies.

    ap Gwilym, O. M., Ap Gwilym, O., Clare, A. D., Seaton, J. & Thomas, S. H., 1 Dec 2009, In: Journal of Wealth Management. 12, 3, p. 113-124

    Research output: Contribution to journalArticlepeer-review

  76. Published

    Critical pedagogy in a health service management development programme: Can "critically thinking" managers change the NHS management culture?

    Sambrook, S. A. & Sambrook, S., 1 Dec 2009, In: Journal of Health Organisation and Management. 23, 6, p. 656-671

    Research output: Contribution to journalArticlepeer-review

  77. Published

    Mergers and Acquisitions of Financial Institutions: A Review of the Post-2000 Literature.

    DeYoung, R., Evanoff, D. D. & Molyneux, P., 1 Dec 2009, In: Journal of Financial Services Research. 36, 2-3, p. 87-110

    Research output: Contribution to journalArticlepeer-review

  78. Published

    Natural resource endowments and the domestic revenue effort.

    Bornhorst, F., Gupta, S. & Thornton, J. S., 1 Dec 2009, In: European Journal of Political Economy. 25, 4, p. 439-446

    Research output: Contribution to journalArticlepeer-review

  79. Published

    Which Credit Unions are Acquired?

    Goddard, J. A., Goddard, J., McKillop, D. & Wilson, J. O., 1 Dec 2009, In: Journal of Financial Services Research. 36, 2-3, p. 231-252

    Research output: Contribution to journalArticlepeer-review

  80. Published

    Remote access to group expertise: an essential e-operation for SMEs.

    Bougioukos, N., Petropoulos, F., Kapsianis, P., Nikolopoulos, K., Pagourtzi, E. & Assimakopoulos, V., 1 Nov 2009, In: International Journal of Management and Enterprise Development. 5, 6, p. 619-633

    Research output: Contribution to journalArticlepeer-review

  81. Published

    Securitisation and the Bank Lending Channel.

    Altunbas, Y., Gambacorta, L. & Marques, D., 1 Nov 2009, In: European Economic Review. 53, 8, p. 996-1009

    Research output: Contribution to journalArticlepeer-review

  82. Published

    The ex-interest behaviour of UK gilt prices.

    Hodgkinson, L. & Wells, H. J., 1 Nov 2009, In: Applied Financial Economics. 19, 21, p. 1753-1760

    Research output: Contribution to journalArticlepeer-review

  83. Published

    Volatility Transmission Among the CDS, Equity, and Bond Markets.

    ap Gwilym, O. M., Meng, L., Ap Gwilym, O. & Varas, J., 1 Nov 2009, In: Journal of Fixed Income. 18, 3, p. 33-46

    Research output: Contribution to journalArticlepeer-review

  84. Published

    The customer-based corporate reputation scale: Replication and short form

    Walsh, G., Beatty, S. E. & Shiu, E. M., 1 Oct 2009, In: Journal of Business Research. 62, 10, p. 924-930

    Research output: Contribution to journalArticlepeer-review

  85. Published

    Exploring key features of Performance Management Effectiveness within the United Kingdom public sector.

    Connor, I. & Karami, A., 16 Sept 2009.

    Research output: Contribution to conferencePaper

  86. Published

    Accounting, Intangible Assets, Stock Market Activity, and Measurement and Disclosure Policy-Views From the U.K.

    Mouselli, S. H., Dedman, E., Mouselli, S., Shen, Y. & Stark, A. W., 1 Sept 2009, In: Abacus. 45, 3, p. 312-341

    Research output: Contribution to journalArticlepeer-review

  87. Published

    An explanation of optimal each-way bets based on non-expected utility theory.

    Peel, D. & Law, D., 1 Sept 2009, In: Journal of Gambling Business and Economics. 3, 2, p. 15-35

    Research output: Contribution to journalArticlepeer-review

  88. Published

    Can voluntary workplace partnership deliver sustainable mutual gains?

    Dobbins, A. & Gunnigle, P., 1 Sept 2009, In: British Journal of Industrial Relations. 47, 3, p. 546-570

    Research output: Contribution to journalArticlepeer-review

  89. Published

    Comment on Edin and Jaffee: From banking crisis to currency crisis.

    Thornton, J. S. & Thornton, J., 1 Sept 2009, In: Economists' Voice. 6, 10, p. Article 1

    Research output: Contribution to journalArticlepeer-review

  90. Published

    The (non)impact of revenue decentralization on fiscal deficits: some evidence from OECD countries.

    Thornton, J. S. & Thornton, J., 1 Sept 2009, In: Applied Economics Letters. 16, 14, p. 1461-1466

    Research output: Contribution to journalArticlepeer-review

  91. Published

    The crisis in UK banking.

    Goddard, J. A., Goddard, J., Molyneux, P. & Wilson, J. O., 1 Sept 2009, In: Public Money and Management. 29, 5, p. 277-284

    Research output: Contribution to journalArticlepeer-review

  92. Published

    Unifractality and multifractality in the Italian stock market.

    Onali, E. & Goddard, J. A., 1 Sept 2009, In: International Review of Financial Analysis. 18, 4, p. 154-163

    Research output: Contribution to journalArticlepeer-review

  93. Published

    Towards a multidisciplinary definition of innovation.

    Sambrook, S. A., Baregheh, A., Rowley, J. & Sambrook, S., 1 Aug 2009, In: Management Decision. 47, 8, p. 1323-1339

    Research output: Contribution to journalArticlepeer-review

  94. Published

    Prospective utility and time-varying optimal asset allocation for the UK: 1803-1995.

    ap Gwilym, O. M., McManus, I., Ap Gwilym, O. & Thomas, S., 25 Jul 2009, In: International Journal of Behavioural Accounting and Finance. 1, 2, p. 95-110

    Research output: Contribution to journalArticlepeer-review

  95. Published

    The power and emotion of doctoral supervision: a critical perspective.

    Doloriert, C. H., Sambrook, S., Doloriert, C. & Stewart, J., 13 Jul 2009.

    Research output: Contribution to conferencePaper

  96. Published

    Bank risk and monetary policy.

    Altunbas, Y., Gambacorta, L. & Marques-Ibanez, D., 1 Jul 2009, European Central Bank. (European Central Bank Working Paper Series; no. 1075)

    Research output: Book/ReportCommissioned report

  97. Published

    Capital adequecy and capital regulation of US credit unions.

    Goddard, J. A., Goddard, J., McKillop, D. & Wilson, J. O., 1 Jul 2009, In: Bancaria. 7, p. 43-55

    Research output: Contribution to journalArticlepeer-review

  98. Published

    Does the United Kingdom have regional banking markets? An assessment of UK deposit provision 1992-2006

    Ashton, J. K., 1 Jul 2009, In: Applied Economics Letters. 16, 11, p. 1123-1128

    Research output: Contribution to journalArticlepeer-review

  99. Published

    Interbank market liquidity and central bank intervention

    Allen, F., Carletti, E. & Gale, D., 1 Jul 2009, In: Journal of Monetary Economics. 56, 5, p. 639-652

    Research output: Contribution to journalArticlepeer-review

  100. Published

    On skewness of return and buying more than one ticket in a lottery.

    Peel, D. A. & Law, D., 1 Jul 2009, In: Applied Economics Letters. 16, 10, p. 1029-1032

    Research output: Contribution to journalArticlepeer-review

  101. Published

    Service worker role in encouraging customer organizational citizenship behaviors

    Bove, L. L., Pervan, S. J., Beatty, S. E. & Shiu, E. M., 1 Jul 2009, In: Journal of Business Research. 62, 7, p. 698–705

    Research output: Contribution to journalArticlepeer-review

  102. Published

    Innovative approaches to supporting learning and teaching in HRD.

    Doloriert, C. H., Sambrook, S., Doloriert, C. & Stewart, J., 10 Jun 2009.

    Research output: Contribution to conferencePaper